SHIPPING POLICY:

Orders are shipped Monday through Friday, excluding major and national holidays on which UPS/USPS does not pick up. Every attempt is made to fill and ship your order in the timeliest fashion. Orders placed before noon on weekdays typically ship out within twenty-four (24) hours. Orders placed over the weekend are processed the following Monday.

SHIPPING COSTS:

Below are the shipping methods we currently offer:

Domestic Priority Mail by USPS 3-4 Days - $8.00
Domestic Overnight Flat Rate by UPS - $20.00

International Flat Rate by USPS 5-7 Days - $12.00
Worldwide Expedited by USPS 3-4 Days - $35.00

SHIPPING & HANDLING CHARGES:

Please let us know if you require any special shipping needs and we will do our best to accommodate you. To make arrangements, please email info@metroretroapparel.com

All packages are sent signature required unless requested otherwise. If the signature requirement is waived, the customer accepts responsibility for any missing and/or lost packages.

Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer.

Tracking information is sent once the order has been processed and shipped.

Metro Retro Apparel is not responsible for customs fees incurred from importing goods.

The shipping charge you see when selecting the shipping method is based on the destination and the weight of the package. Shipping rates will vary based on the selected shipping method. Shipping charges are non-refundable.

For returns and exchanges, if you wish to receive a return label within your order in-case if you are not sure about the product, please notify us when placing your order. This label can be used for your convenience to send returns and exchanges. When using this label to send items back, the amount of the return shipping charge will be deducted from your refund.

For returns and exchanges, please send all correspondences to the address below:

Metro Retro Apparel
10 Catherine Slip, Suite 11E
New York, New York. 10038

Attention: Online Returns

MULTIPLE PACKAGES:

Orders that contain multiple items may arrive in separate packages, possibly on separate days. If multiple tracking numbers appear on your shipment email or under you order history on www.metroretroapparel.com your order was shipped in more than one package.

TRACKING:

You can track your shipment by using the tracking number link found in your shipment confirmation email from info@metroretroapparel.com