Shipping & Payments
Orders are shipped Monday
through Friday, excluding major and national holidays on which UPS/USPS does
not pick up. Every attempt is made to fill and ship your order in the timeliest
fashion. Orders placed before noon on weekdays typically ship out within
twenty-four (24) hours. Orders placed over the weekend are processed the
Below are the shipping
methods we currently offer:
Domestic Priority Mail by USPS 3-4 Days - $8.00
Domestic Overnight Flat Rate by UPS - $20.00
International Flat Rate by USPS 5-7 Days - $12.00
Worldwide Expedited by USPS 3-4 Days - $35.00
SHIPPING & HANDLING CHARGES:
Please let us know if you
require any special shipping needs and we will do our best to accommodate you.
To make arrangements, please email firstname.lastname@example.org
All packages are sent
signature required unless requested otherwise. If the signature requirement is
waived, the customer accepts responsibility for any missing and/or lost
Additional shipping costs
for rejected or returned to shipper packages are the responsibility of the
Tracking information is
sent once the order has been processed and shipped.
Metro Retro Apparel is
not responsible for customs fees incurred from importing goods.
The shipping charge you
see when selecting the shipping method is based on the destination and the
weight of the package. Shipping rates will vary based on the selected shipping
method. Shipping charges are non-refundable.
For returns and
exchanges, if you wish to receive a return label within your order in-case if
you are not sure about the product, please notify us when placing your order.
This label can be used for your convenience to send returns and exchanges. When
using this label to send items back, the amount of the return shipping charge
will be deducted from your refund.
For returns and
exchanges, please send all correspondences to the address below:
Metro Retro Apparel
10 Catherine Slip, Suite 11E
New York, New York. 10038
Attention: Online Returns
Orders that contain
multiple items may arrive in separate packages, possibly on separate days. If
multiple tracking numbers appear on your shipment email or under you order
history on www.metroretroapparel.com your order was shipped in more than one
You can track your
shipment by using the tracking number link found in your shipment confirmation
email from email@example.com