How do I return an item?
want you to love what you ordered and enjoy it but if something is wrong with
our products. We gladly will accept returns of unworn, unwashed or defective
merchandise. Infrequently our merchandise is considered to be defective. But if
you find any defective products simply notify us or send back the item with a
note explaining whether you like an exchange or refund, and we will take care
of it. However metroretroapparel.com ONLY offers a 30-Days money back guarantee
on all non-modified items. In order to qualify for money back, the items must
be received at our location within 30-days, from the date you have received it.
After 30-days you will be eligible for exchange or credit only.
We will issue a refund
for the original amount paid on the merchandise returned, excluding the
shipping and handling fee unless we have made an error with your order. Refunds
will be issued only on merchandise returned within 30 days of the initial purchase.
Refunds are issued in the original form of payment unless otherwise requested.
washed, or altered clothing.
Items. This includes but is not limited to items under the 'Sale' Category
on our website. These items can ONLY be eligible for exchange. Sale items
are indicated by a red secondary price or under “SALE” button of
custom orders nor refundable or exchangeable.